Information on the processing of your personal data under the GDPR.
Last updated: 10 June 2026
This translation is provided for convenience – the German version is authoritative.
Modern Me GmbH
Benrather Schlossallee 31
40597 Düsseldorf
datenschutz@modern-clear.de
The controller’s data protection officer is:
DataCo GmbH
Sandstr. 33
80335 Munich
Germany
www.dataguard.de
You have the right at any time to:
You may also lodge a complaint with a supervisory authority.
A list of the supervisory authorities with local jurisdiction in Germany is available on the website of the Federal Commissioner for Data Protection at the following link:
www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html
When you visit or access the website, technical data such as IP address, browser and time of access are processed, in particular via log files.
Data is stored in log files to ensure the functionality of the website. We also use the data to optimise the website and to ensure the security of our IT systems. The data is not analysed for marketing purposes in this context.
The legal basis is our legitimate interest (Art. 6(1)(f) GDPR for the provision of the website and its functions, as well as IT security).
Recipients are our hosting provider (IONOS) and, where applicable, IT service providers / processors.
Where data is stored in log files, it is deleted after seven days at the latest. Storage beyond this period is possible.
When you visit our website, we use technical tools for various functions, in particular cookies, which may be stored on your device. When you access our website, and at any time thereafter, you can choose whether to allow cookies in general or which individual additional functions to select. You can make changes in your browser settings or via our consent manager (or here via cookie settings).
Technically necessary cookies serve the operation of the website (purpose) and are based on legitimate interest (Art. 6(1)(f) GDPR in conjunction with Sec. 25(2) no. 2 of the German TDDDG); recipients are hosting and IT service providers; the storage period usually ends when the session ends.
Analytics and marketing cookies serve analysis and advertising (purpose) and are used only with consent (Art. 6(1)(a) GDPR in conjunction with Sec. 25(1) TDDDG); recipients are analytics and marketing providers; the storage period depends on the respective services (typically several months up to a maximum of 2 years). Further information can be found in the consent manager.
Technologies currently in use:
| Google Analytics 4 | Processing is carried out to analyse and improve our offering. | Consent |
| Meta Pixel | We measure the success of advertising campaigns and display personalised advertising. | Consent |
| Salesforce Pardot | Processing is carried out to analyse users and to conduct marketing activities | Consent, existing-customer marketing |
| Zapier | Technical forwarding of data (requests to internal systems). Zapier, Inc. (USA) is part of the Data Privacy Framework. The third-country transfer is based on an adequacy decision. | Performance of contract |
| IONOS | Consent manager, reach measurement | Security, management of consents |
Our website contains a contact form that can be used for electronic contact. If a user makes use of this option, the data entered in the input mask is transmitted to us and stored.
If you contact us via the contact form, an enquiry form or by e-mail, we process your details (e.g. contact data, content of the enquiry).
Our legitimate interest pursuant to Art. 6(1)(f) GDPR is to respond to your enquiry in the best possible way. If the contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR, based on pre-contractual measures.
Recipients are technical service providers (e.g. Zapier, Salesforce).
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.
If you use our practice finder, you can provide your e-mail address, your country and your postcode in order to find a suitable treatment practice in your area.
The processing is carried out to suggest a suitable practice based on your country and postcode and to send you this information by e-mail.
This is a one-time response to your specific enquiry. The legal basis is the implementation of pre-contractual measures and the response to your enquiry (Art. 6(1)(b) GDPR).
The data is processed exclusively internally; it is not passed on to the suggested practices and is not used for marketing purposes.
Your data is stored only for a short time and is deleted after the information has been sent and the enquiry has been completed, unless further communication takes place.
You can sign up for our newsletter on our website. Your e-mail address is processed for this purpose.
The processing is carried out to send you regular information, offers and news about our services.
The basis is your consent (Art. 6(1)(a) GDPR), which you give as part of the registration. We use a specialised service provider for dispatch, which processes your data on our behalf.
As part of the newsletter, we may also measure whether and when e-mails are opened and which content is clicked, in order to improve the newsletter.
The data is stored for as long as you are subscribed to the newsletter and is deleted after unsubscription. You can withdraw your consent at any time via the unsubscribe link in the newsletter.
To conduct webinars and online events, we process your personal data, in particular contact data (e.g. name, e-mail address), registration information and data arising during participation (e.g. participant status, interactions in the webinar or, where applicable, audio/video data).
This processing is carried out for the purpose of organising, conducting and following up on webinars and for communicating with participants. The legal basis is Art. 6(1) sentence 1 (b) GDPR insofar as participation takes place in the context of pre-contractual or contractual measures.
Where webinars are offered for marketing or information purposes, the processing is based on your consent pursuant to Art. 6(1) sentence 1 (a) GDPR and, in addition, on our legitimate interest in carrying out effective communication and marketing measures pursuant to Art. 6(1) sentence 1 (f) GDPR.
Recipients of your data are service providers used for webinars (e.g. GoToMeeting).
The data is stored for the duration of the planning, implementation and follow-up of the webinar. If the webinar is recorded, you will be informed of this separately; in this case, the recording is stored only for as long as is necessary for the respective purposes. Participant data is otherwise deleted as soon as it is no longer required for the aforementioned purposes, unless statutory retention obligations apply.
In the context of your contact with us and our further cooperation, we process your personal data in particular in the following process steps:
To prepare, conclude and perform a contract and to manage prospects and customers, we process your personal data, in particular your contact details, information about your needs and interactions with our company.
As part of lead management, we use systems for managing and analysing prospects (e.g. Salesforce and Pardot). Your data — in particular in the event of contact or interaction with our online offerings — is stored and processed in a system in order to manage prospects in a structured manner and to follow up on enquiries.
The processing is carried out to safeguard our legitimate interests in efficient sales management pursuant to Art. 6(1) sentence 1 (f) GDPR.
The data is stored for the duration of the contract initiation. If no contractual relationship is established, the data is generally deleted unless consent has been given for further contact or marketing use.
In the context of initial consultations or advice (e.g. in writing, by telephone or by video conference), we process the information you provide and the content of the conversation in order to determine your needs and prepare a possible cooperation.
This serves the purpose of implementing pre-contractual measures. The legal basis is Art. 6(1) sentence 1 (b) GDPR.
Recipients are communication or video service providers used, processors. The data is stored for as long as it is required for the decision on a cooperation.
To arrange and conduct appointments, we process your contact details and appointment information. This is done for the purpose of organising and conducting meetings in the context of contract initiation or contract performance. The legal basis is Art. 6(1) sentence 1 (b) GDPR.
Recipients are processors such as Google Calendar and IT service providers. The data is stored for the duration of the appointment organisation and execution and is then deleted or reduced to the necessary extent.
To prepare, conclude and perform a contract, we process your personal data, in particular your contact details, information about your needs and contract-related information. This includes the preparation and sending of an individual quotation as well as the conclusion of the contract and the subsequent performance of our services.
The processing is carried out for the purpose of implementing pre-contractual measures, concluding the contract and fulfilling the contractual services, including the setup and use of systems (e.g. registration and administration in the Ortho Portal). The legal basis is Art. 6(1) sentence 1 (b) GDPR.
In addition, processing is carried out to safeguard our legitimate interests in efficient sales management, direct marketing and customer administration pursuant to Art. 6(1) sentence 1 (f) GDPR.
Recipients of your data are service providers used, in particular IT, system and platform providers.
Data is only passed on insofar as this is necessary for the performance of the contract.
The data is stored for the duration of the contractual relationship. After termination of the contract, data is stored further insofar as this is necessary to fulfil statutory retention obligations or to assert, exercise or defend legal claims; statutory retention periods are generally up to 10 years.
In the context of the existing customer relationship, we process your contact details and communication content in order to support you, answer enquiries and provide information about our services. This is done for the purpose of customer care and ensuring a functioning business relationship. The legal basis is Art. 6(1) sentence 1 (b) GDPR and, in addition, our legitimate interest in effective communication (Art. 6(1) sentence 1 (f) GDPR). Recipients are processors.
The data is stored for the duration of the business relationship.
In the course of processing our services, we process your personal data, in particular contact data, contract data and billing-related information (e.g. services rendered, payment data), in order to issue invoices, process payments and fulfil our accounting obligations.
The processing is carried out for the purpose of properly invoicing our services and fulfilling statutory obligations, in particular under tax and commercial law. The legal basis is Art. 6(1)(b) GDPR for the performance of the contract and Art. 6(1)(c) GDPR for the fulfilment of statutory retention and documentation obligations.
Recipients of your data are service providers used, such as payment service providers, tax advisors or accounting software providers. Data is only passed on insofar as this is necessary for processing the payment or fulfilling statutory obligations, in particular to tax authorities.
The data is stored for the duration of the contractual relationship and in accordance with statutory retention periods. These are generally up to 10 years from the end of the financial year in which the invoice was issued.
In the context of our cooperation with suppliers and service providers, we process personal data of contact persons (e.g. name, contact details, role in the company).
The processing is carried out for the purpose of initiating, performing and settling contractual relationships with suppliers and for communication and coordination in the context of the cooperation. The legal basis is Art. 6(1) sentence 1 (b) GDPR insofar as the processing is necessary for the performance of a contract, and Art. 6(1) sentence 1 (f) GDPR on the basis of our legitimate interest in efficient procurement and business processing.
Recipients of the data are service providers used (e.g. IT, accounting or billing systems).
The data is stored for the duration of the business relationship.
After termination of the business relationship, we continue to process your personal data insofar as this is necessary to fulfil statutory obligations or to assert, exercise or defend legal claims. The legal basis is Art. 6(1) sentence 1 (c) and (f) GDPR.
Recipients are in particular authorities (e.g. tax offices) and, where applicable, legal advisors. Storage takes place in accordance with statutory retention periods, in particular under tax and commercial law requirements, generally up to 10 years.
